Account takeover

Prevent unauthorized access in real time

Strengthen defenses against account takeovers through silent login analysis.

Account takeover at a glance

Account takeover happens when attackers break into real customer accounts and use them to move money, make unauthorized purchases, or access private data.

Prevent ATO attacks with silent checks

Account takeovers cause $13 billion worth of losses every year. Trustfull combines behavioral, device and connection data to fight unauthorized access in real time.

Biometrical

Analyze unique typing patterns and browser behavior to authenticate users accurately.

Self-Learning

Leverage dynamic authentication that grows smarter with each user sign-in.

Lightweight

Handle both enrollments and verifications with a single, easy-to-use endpoint.

Frictionless

Ensure a seamless login experience with fully silent authentication.

Login page with 'Welcome back!' greeting, fields for username or email and password, and a blue Login button with heatmap indicating user focus.

Typing biometrics

Strengthen authentication by analyzing users’ unique typing patterns at login:
Analyze and compare micro-patterns impossible to replicate
Step up controls when significant typing deviations emerge
Strengthen ATO defences without extra browser permissions
Checkout page showing payment details with order $66.00, delivery $2.00, total $68.00, address field, and a Pay Now button.

Behavioral analysis

Identify subtle anomalies in user behavior to prevent ATO attacks in real time:
Monitor users’ mouse activity and click rate
Analyze touchscreen behavior and browsing patterns
Detect bot-driven interactions on your web pages
User agent string details showing device type as mobile phone, brand Samsung, model Galaxy 5, OS Android 5.0.2, browser Chrome, and browser version 3.3.

Spoofing attempt detection

Enhance security by cross-referencing device and browser characteristics:
Retrieve device, browser & OS information from user agent string
Detect high-risk privacy signals like proxy, VPN, and Tor usage
Flag presence of anti-fingerprinting browser extensions
Map of Atlanta with a blue location pin showing a woman's face and a data box displaying country USA.

Global IP intelligence

Silently compare geolocation data from users’ IP addresses:
Capture indicative location and coordinates for each login session
Block logins originating from previously unknown locations
Monitor current timezone set for each IP address
Login page with 'Welcome back!' greeting, fields for username or email and password, and a blue Login button with heatmap indicating user focus.
Checkout page showing payment details with order $66.00, delivery $2.00, total $68.00, address field, and a Pay Now button.
User agent string details showing device type as mobile phone, brand Samsung, model Galaxy 5, OS Android 5.0.2, browser Chrome, and browser version 3.3.
Map of Atlanta with a blue location pin showing a woman's face and a data box displaying country USA.

Frequently asked questions

What is account takeover (ATO) fraud and how does it happen?

Account takeover fraud is when a criminal gains unauthorized access to a genuine customer account and uses it for theft or abuse. Fraudsters typically obtain login credentials via data breaches, phishing or malware. Once inside, they change details, lock out the real user, and cash out.

What are the most common signs that a customer account has been taken over?

Key signs of ATO include sudden password, email, or address changes and logins from unusual devices, locations, or IPs. You may see high-value orders, new payees added, or multiple failed login attempts followed by a successful one.

How do fraudsters steal passwords and login credentials for account takeover attacks?

Fraudsters use phishing emails, fake websites, and social engineering to trick users into revealing credentials. They also buy leaked passwords from data breaches, deploy malware or keyloggers, and run credential stuffing using reused passwords. Weak, reused, or shared credentials make attacks much easier.

What can businesses do to prevent account takeover without hurting user experience?

Businesses can deploy risk-based authentication that steps up checks only on suspicious logins or actions. Using device and IP intelligence, behavioral analytics, and login velocity checks to spot anomalies is also a common and very effective strategy. Finally MFA, strong password policies, and alerts for key account changes are all methods to secure authentication while keeping friction in check for low-risk flows.

What should you do if your business or customers have been victims of account takeover fraud?

Immediately secure the affected accounts by forcing password resets, revoking active sessions, and validating recent changes. Review and reverse fraudulent transactions where possible and notify impacted customers with clear next steps. Finally, investigate the root cause, tighten controls, and update monitoring rules to prevent repeat attacks.

Can’t find the answer you’re looking for?

Book a 30-minute consultation with our team of fraud experts and let us know how we can help.

Learn more about Account Takeover

Let’s tackle ATO together

Contact us today and let’s discuss how Trustfull’s advanced solutions can help you cut losses, strengthen security, and safeguard your customer experience.
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