Introducing Trustfull Investigator: Fraud Checks, Now as Easy as Asking a Question

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Ask a fraud analyst what would make their job easier, and the answer is rarely another dashboard. Trusted insights delivered quickly are much more likely to top the list.

Trustfull Investigator introduces a new way to uncover and analyze risk signals across emails, phone numbers, IPs, web domains and digital identities using natural language. 

Instead of navigating through multiple tools, filters, and workflows, fraud teams can now interact directly with Trustfull’s AI assistant to obtain explainable and accurate insights.

Want to assess a phone number? Paste it in.
Need to evaluate an email address? Just ask.
Looking into an IP, web domain, or a potential new account? Describe what you want to analyze and Trustfull Investigator will run the relevant checks for you. 

No complex setup. Just faster analysis, reduced operational friction and clearer answers.

From investigation workflows to conversations

Traditional fraud tools usually require analysts to know exactly which manual checks to run and how to correlate signals across multiple systems and data sources. 

In particular, a single investigation may involve:

• checking phone intelligence
• reviewing email reputation
• analysing IP risk
• verifying domain legitimacy
• identifying linked accounts or suspicious patterns
• cross-referencing behavioural and network signals

This process is time-consuming and heavily dependent on analyst expertise, limiting how quickly teams can build a complete risk picture.

Trustfull Investigator simplifies and accelerates these workflows by automatically orchestrating checks across Trustfull’s intelligence layers and consolidating findings into a single conversational flow.

Through an intuitive chat interface, analysts can instantly uncover risk signals on:

• Phone numbers, including carrier intelligence, SIM swap risk, connected accounts, disposable numbers, portability, age, reputation, and other fraud indicators
• Email addresses, including deliverability, data breach exposure, online presence, domain intelligence, and other risk signals
• IP addresses, including geolocation, VPN/proxy detection, network risk, ASN intelligence, and suspicious behaviour patterns
• Domains and websites, including age, ownership, hosting reputation, website structure, SEO presence, digital ads, and other risk indicators

A fraud investigation that used to require multiple clicks can now happen in seconds, allowing fraud teams to go deeper, faster.

Ask Trustfull like you would ask an analyst

Trustfull Investigator understands natural language and returns detailed, evidence-based risk insights in real time.

Analysts can submit queries such as:

“Check if this phone number looks risky: +39 349XXXXXXX”

“Verify this email: marko@example.com”

“Run onboarding checks on John Smith, john@email.com, +44 7XXXXXXXXX”

“Is this IP suspicious?”

Based on the request, the system automatically determines which intelligence sources to query, orchestrates the relevant checks, correlates the findings, and presents the results in a structured and explainable format.

The objective is not to replace analyst judgement, but to dramatically reduce the manual effort required to reach it. Every output remains grounded in Trustfull’s underlying risk signals and explainable indicators, allowing fraud teams to move faster while maintaining visibility and control.

Why we built Trustfull Investigator

Modern fraud operations are increasingly fragmented.

Fraud teams are expected to review more cases, reduce false positives, move faster and improve operational efficiency, often while working across disconnected tools and growing volumes of intelligence data.

At the same time, fraud itself is becoming more sophisticated. According to Interpol, organized fraud networks are using AI to scale their operations globally, improving the speed and effectiveness of their attacks at an unprecedented rate. This often creates operational bottlenecks for already stretched analysts. 

To counteract this trend, fraud prevention workflows should evolve accordingly.

Instead of forcing teams to manually navigate systems, correlate fragmented signals and execute repetitive manual steps, technology should help orchestrate investigations automatically and surface the intelligence that matters most.

With Trustfull Investigator, teams can immediately start analyzing suspicious activity through a workflow that feels intuitive and operationally efficient, uncovering key insights to detect onboarding fraud, synthetic identities, refund abuse and suspicious merchants, among others.

Available now

Built to reduce complexity through AI-powered orchestration, Trustfull Investigator maintains the transparency and explainability fraud teams require. 

Sign up for a free trial or log in to your dashboard to start uncovering risk signals on any email, phone number, IP, web domain and digital identity globally.

Discover a completely new way of preventing fraud, simply by asking.